Privacy Policy
Last updated: May 1, 2026
1. Introduction
Xtreme HD IPTV ("we", "us", "our") values your privacy. This policy explains how we collect, use, and protect your personal data when you visit xtremehdiptvapp.com or use our services.
We process your personal data in accordance with applicable privacy laws and regulations.
2. Data We Collect
We may collect the following categories of personal data:
- Contact details: Name, email address, and phone/WhatsApp number when you place an order via our order page.
- Payment information: We do not handle card details directly. Payments are made via Credit/Debit Card, Bank Transfer, or Cryptocurrency.
- Technical data: IP address, browser type, operating system, and pages visited (via server logs).
- Communications: Messages you send us via WhatsApp or email.
3. How We Use Your Data
We use your personal data to:
- Process and deliver your IPTV subscription.
- Send order confirmation and activation credentials via WhatsApp or email.
- Provide technical support and handle customer service inquiries.
- Improve our website and services.
- Comply with legal obligations.
4. Legal Basis for Processing
We process your personal data based on:
- Contract: Processing necessary to fulfill your order.
- Legitimate interest: Improving the service and preventing fraud.
- Legal obligation: Accounting requirements and statutory obligations.
5. Sharing with Third Parties
We never share your personal data with third parties for commercial purposes. Data may however be shared with:
- Payment processors for transaction processing.
- Hosting providers (Vercel) for website operation.
- Authorities if required by law.
6. Storage and Security
We store your data for as long as necessary to fulfill the purposes described in this policy, or as required by law. Order data is retained for 7 years for accounting purposes.
We implement technical and organizational measures to protect your data against unauthorized access, loss, or destruction.
7. Your Rights
You have the right to:
- Access: Request a copy of the data we hold about you.
- Correction: Request correction of inaccurate data.
- Erasure: Request that we delete your data ("right to be forgotten").
- Restriction: Request that we restrict processing of your data.
- Portability: Request your data in a machine-readable format.
- Objection: Object to processing based on legitimate interest.
Contact us at support@xtremehdiptvapp.com to exercise your rights.
8. Cookies
We use cookies to improve your experience on the website. Read more in our cookie policy.
9. Contact
For questions about this policy, contact us:
- Email: support@xtremehdiptvapp.com
- WhatsApp: Contact us
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